Frequently asked questions

A commodity market run by PT Super System Technology and connected to the Warehouse Receipt System. Sellers offer stock already stored in licensed warehouses, buyers buy it by the kilogram, and every kilogram is backed by physical goods.

The right to a commodity by the kilogram. One kilogram on the market equals one kilogram of goods stored in a licensed warehouse, backed by a Warehouse Receipt verified by PT Kliring Berjangka Indonesia. Once filled, those kilograms are your balance: hold them, sell them on, or redeem the goods.

No. What you hold is a right to physical goods in a licensed warehouse, not a new instrument and not a derivative. It is recorded on our ledger, which regulators can inspect.

A document of title to goods stored in a licensed warehouse, issued by the warehouse operator and recorded at the Registration Center. It is governed by Law Number 9 of 2006 as amended by Law Number 9 of 2011.

Nine sectors, from food to salt and minerals. The requirements: the goods exist, keep in storage, and meet minimum quality. Commodities outside the list can still be proposed.

Individuals and businesses alike, after email and identity verification. Businesses also submit their company documents; farmers can join through a cooperative or farmer group.

The IXCX web app opens straight from your phone's browser to follow reference prices and manage your balance. Android and iOS apps are coming soon.

Sign up and complete verification, then deliver your commodity to a partner SRG warehouse on its intake schedule. The goods are graded and weighed, a Warehouse Receipt is issued, and the kilograms are recorded in your name, ready to offer at the price and quantity you set.

Yes. Only goods that have entered a partner SRG warehouse and carry a Warehouse Receipt can be recorded and sold. That is what guarantees every kilogram on IXCX is backed by physical goods.

PT Super Digital Indonesia (SVP), a legal entity separate from the market operator, as receipt holder. Your right per kilogram is recorded on our ledger, so it can be traded in parts without splitting the receipt.

As soon as your offer fills, the rupiah lands in your balance — no waiting period. You can withdraw it to your registered account at any time from the Funds page.

Yes. Your kilograms can serve as collateral for financing from a partner bank, and repayment can be taken straight from the sale proceeds.

Delivery from the warehouse to the buyer is paid by the buyer. The seller only pays to bring the goods into the warehouse.

Every lot is graded and weighed at the SRG warehouse before the Warehouse Receipt is issued, and only goods that meet minimum quality enter the market.

On an open order book. Every offer carries a firm (limit) price set by the user; matching follows price, then time. The price moves with users' bids and asks — none of it is set by us.

Request a redemption from your account and choose how: redeem at an outlet with a code or QR, pick up at the warehouse, or have it delivered to your address by a logistics partner. Shipping costs are shown for your approval before the goods leave. A minimum redemption quantity applies per commodity, and an outlet redemption can be cancelled until its code is scanned.

No. The kilograms stay in your balance and can be redeemed whenever you need them, or sold on.

Yes. Your kilogram balance can be sold on the same order book, in part or in full, at a price you set. The kilograms you offer are locked while the offer is open.

Deposit rupiah into your account balance from the Funds page. When an offer fills, rupiah moves from buyer to seller and kilograms move the other way in a single record. You can withdraw your balance to your bank account at any time.

No. A buyer's rupiah is locked in their balance from the moment they place a bid, so every filled offer is paid.

One service fee, a small percentage of the trade value, charged to both buyer and seller when an offer fills. Placing, changing, or withdrawing an offer costs nothing. Sellers also pay a digitisation fee per receipt (on the Invoices page) and warehouse rent at the warehouse's rate. Every fee is shown before you confirm; deposits and withdrawals follow your bank's terms.

Only an account in your own name. Deposits from, or withdrawals to, accounts in anyone else's name are rejected.

Bappebti and KBI have direct read access to reserves, the log of kilogram additions and reductions, and balances per holder with identities masked. The warehouse operator sees and confirms every movement of goods in its warehouse.

The kilograms in circulation never exceed warehouse stock. New kilograms appear only after KBI verifies a Warehouse Receipt, and any goods leaving the warehouse reduce the amount in circulation. That ratio, with a log of every addition and reduction, is open to KBI and Bappebti.

A licensed warehouse operator. We never take physical custody. Goods leave the warehouse on the receipt holder's (SVP) instruction — for a redemption or to restock an outlet — and the operator confirms every movement.

Identity verification is required to prevent fraud and money laundering, and to make sure every party to a trade is clearly identified.

Data is handled under Law Number 27 of 2022 on Personal Data Protection. Outlets see only the redemption code you show them, and warehouse operators see only movements of goods, not user data.

Yes. The market runs with the commodities and warehouses connected today, under Bappebti supervision, and its coverage keeps growing. Registration is identity verification so you can start buying and selling.